Read your public pages
We point wrendesk at the site URL. It walks the sitemap, pulls hours, menus, policies, and FAQs, then every page is reviewed before training.
wrendesk reads your public pages, learns your approved knowledge, and publishes a chat widget. No self-serve setup. No backend work. We handle it.
The work is simple: collect the right content, add the missing context, and put the helper on the site.
We point wrendesk at the site URL. It walks the sitemap, pulls hours, menus, policies, and FAQs, then every page is reviewed before training.
PDFs, internal notes, and plain-text FAQs are layered on top so the helper answers from the same source of truth the client's staff uses.
One script goes before </body>. Squarespace, Shopify, WordPress, or plain HTML use the same managed install.
Five discrete stages. Each one can be reviewed independently before anything goes live.
The site URL goes in. wrendesk crawls the sitemap, visits each page, and indexes content live.
Every discovered page is reviewed. Anything off-limits gets excluded before the knowledge base is built.
Docs, internal notes, and custom FAQs fill the gaps the crawl cannot reach.
Name, greeting, tone, colour, and supported languages are configured to match the client's brand.
The embed goes into the site. The helper is live. Future changes update without redeploying.
No plugin tree, no prompt engineering. Just the pieces that make each helper feel native to the client's site.
Every helper gets a name, greeting, tone, and language config. The same settings drive every reply, so it sounds like part of the client's brand.
No admin pages, no background watching, no clipboard access. wrendesk trains only on what has been explicitly approved for each client.
Squarespace, Shopify, WordPress, or plain HTML. One script before </body> and the widget is live.
<script
src="https://widget.wrendesk.com/wrendesk.js"
data-helper="your-helper-id"
async
></script>
If the helper is not confident, it says so and offers to collect an email. No guessed hours, no invented return policies.
A realistic chat widget sits next to the config. The golden path and edge cases are tested before anything goes live.
Setup, training, embed, hosting, updates, and ongoing tweaks are handled directly.
First 30 days free for new launches.
We set it up, train it on your site and docs, and run it for you.